One of our prestigious clients in Kuwait who is a leading in Printing and Packaging Industry is looking for experienced "Production coordinator " to join them immediately.

# SALARY : KWD 250  (Avg. Rs. 265,000)

# ROLES & RESPONSIBILITIES:

• Assist the sales team in managing customer inquiries, providing product information, and preparing sales quotations.
• Collaborate with the sales representatives to develop and maintain strong relationships with clients, understanding their needs, and addressing any concerns.
• Prepare and process sales orders, ensuring accuracy and early completion.
• Coordinate with production, design, and other internal departments to ensure early delivery of orders.
• Ensure all required documentation, such as purchase orders, contracts, and sales agreements, are accurately prepared and maintained.
• Review and verify the accuracy of order specifications, pricing, and delivery details.
• Track and monitor the progress of orders, from production to shipment, and provide regular updates to clients and the sales team.
• Maintain organized records of sales transactions, contracts, and customer information in the company's database.
• Act as a point of contact for customers, addressing their inquiries, resolving any issues, and providing exceptional customer service.
• Liaise with internal departments to gather information, resolve customer complaints, and ensure customer satisfaction.
• Keep clients informed about the status of their orders, including any changes, delays, or other relevant information.
• Communicate effectively with the sales team, providing early updates on order status and customer feedback.
• Assist in the preparation of sales reports, analyzing sales data, trends, and customer preferences.
• Identify opportunities for upselling or cross-selling based on customer requirements and historical data.
• Provide regular sales performance updates to the sales team and management, highlighting areas for improvement and potential challenges.

REQUIREMENTS:

• Proven experience in sales coordination or a related role, Must be in the printing and packaging industry.
• Strong organizational skills with excellent attention to detail.
• Proficient in using sales and customer relationship management (CRM) software.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving and decision-making abilities.
• Familiarity with printing and packaging processes, terminology, and materials is advantageous.
• A customer-focused mindset with a passion for delivering exceptional service.

# BENEFITS:

• Free Accommodation and Transportation.

# TERMS & CONDITIONS:

• Work Hours: 8 Hours a day. (6 Days a week) 
• 02 Year Contract.

# HOW TO APPLY:

If you are interested, please forward your detailed CV to, This email address is being protected from spambots. You need JavaScript enabled to view it.

(Office open from, Monday - Friday, 9.30 am - 5.30 pm)

Eastern Charisma Group of Company (Pvt) Ltd. (SLBFE #2753)

19, De Vos Avenue, Bambalapitiya, Colombo 04.