Our client in Australia who is a growing "Technology Solutions" company is looking for an experienced "DevOps / Support Engineer" to join their team in Colombo immediately.
SALARY: Negotiable
ROLES & RESPONSIBILITIES:
The DevOps / Support Engineer works closely with Software Engineers to help them deploy and operate different systems as well as providing support for client applications in production. In addition, they help to automate and streamline the company operations and processes.
- Troubleshooting and triaging client support issues in a timely manner inline within agreed SLAs.
- Providing accurate and timely updates to clients on issue progress and status and keeping internal teams up to date.
- Preparing regular, accurate reports for clients.
- Maintaining up to date documentation of client deployments.
- knowledge and skill development in new technologies and related tools to introduce to the company in order for growth in an agile development environment.
- Writing automation scripts as required.
- Providing direct server support on various operations.
* Note that the role includes shift work to meet client requirements overseas. The successful applicant will be required to work rotating shifts.
QUALIFICATIONS & EXPERIENCES:
- Degree in quantitative discipline such as IT or Computer Science.
- 1-2 years of experience working in a similar role.
- Keen knowledge in Java, SQL and cloud platforms, including AWS.
- Experience working with the WSO2 Platform will be highly regarded.
- Knowledgeable of Continuous Integration tools such as Jenkins, Maven, GitHub, and SVN
- Familiar with configuration management tools, for example, Ansible, and Puppet.
- Effective time-management skills to meet tight deadlines in a fast-paced environment.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent interpersonal and communication skills with the ability to directly communicate with clients overseas as required.
- Team player, with the ability to work well with a diverse group of people.
BENEFITS:
- Competitive compensation.
- Work culture and environment that values hard work and flexibility.
- Performance based bonus and promotional opportunities.
- Amenities such as Medical Insurance, Transport and Meals.
- Convenient leave plan to fit your needs.
- Flexible working hours.
- Shift allowances.
HOW TO APPLY:
If you are interested, please forward your CV to, This email address is being protected from spambots. You need JavaScript enabled to view it.
(Please use the same vacancy name for your subject title for better visibility of your email.)
